[...] Whatever goes wrong, you can fix it. And once it is fixed it stays fixed for years. That isn't the case then you're dealing with a company. Whatever it is you fix this week, you're going to have to fix something else next week and you're always going to have to fix it the way the company wants it fixed, no matter how long it takes, how stupid you think it is or whether or not you thought it was broken in the first place.